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Letter & Report Writing

Letter & Report Writing

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Letter & Report Writing
By Shirley Robbins

ebook can be printed or saved on CD or computer!
This is an Adobe PDF (Portable Document Format) file; buyer will need Adobe Acrobat Reader 5.0 or higher. This is available free on the Adobe Website.

This is a comprehensive guide to writing letters and reports of various types. The letter formats range from friendly letters; claims and complaints; requests; invitations; applications and dismissals, to sales and advertising.

Learn the secrets of writing good minutes, and how to update your CV. Probably no successful job application has ever owed its success entirely to a good CV, but it certainly helps!

Reports allow an entire organisation to be kept informed of the progress made regarding problems being encountered in different areas of their organisation, and are also important factors in the decision- making process. But they are frequently a pain to write – so, take the pain out of writing any report! Too many business documents still contain old-fashioned, pompous language. We introduce you to Plain Language and how this will make your documents shorter, clearer and more effective.

This book is a working course with exercises to reinforce the information presented, and there are answers at the back of the book!
There are also numerous examples that can be used as templates for your business correspondence.

We suggest that you use this book together with its companions – ‘Business Communication Skills’ and ‘Language Skills’ both in the ‘Using Plain Language’ series by Shirley Robbins

Use clear, plain language in order to produce communication that can be understood at first reading. This is important because ‘Time is Money’. As English has become the global language of business, pressure has increased for the language to be clear and simple. We present the basic principles of Plain Language and how to introduce it into your organisation.

Topics covered:
The business letter; position; planning; your purpose; audience; situation; style and tone; the standard format of a business letter; salutations and endings; opening, main and concluding paragraphs; all types of letters; CVs.
Reports: Writing a report is an important business skill that requires careful planning; correct layout; objectivity, as well as correct tense and writing style, which includes using plain, clear language.
Types of reports, with examples.
Minute writing: taking core notes; transposing core notes; action minutes.
Simplifying Legal Language. Redrafting poorly written documents does not entail simply changing a few words and shortening a few sentences. It involves an assessment of the entire document and then looking at different aspects such as: sentence structure; plain language; paragraphing; grammatical constructions and so on.
There is a checklist of some of the points to help you improve the clarity of your sentences, and to improve your choice of words.

Aren’t you lucky – there are answers to the exercises!

About the author:
Shirley Robbins has 35 years teaching experience and 14 years of consulting and training all aspects of Business Communication in Plain Language to government, municipalities, corporate business, as well as facilitating Public Seminars.
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